Delivery times are currently longer than expected, especially for orders heading outside of the USA, and delivery times are not guaranteed even with Priority Mail options.
Green Trout Outfitters operating as normal during the COVID-19 pandemic, with some exceptions. At this time we are limiting international deliveries due to flight reductions and increased border restrictions across the world, causing significant shipping delays. These new restrictions may also cause delays in shipping times within the USA & Canada, so we would like to thank you for your patience at this time.
You can find more information about shipping from USPS directly.
Additionally, Green Trout Outfitters is implementing a contact-free shipping method by taking advantage of USPS's Pick-Up Services whenever possible. Please allow 24-48 hours for tracking information to update.
While we are continuing to operate as normal as possible, we are also experiencing the same shipping delays on incoming materials and supplies, so although I am working to keep order processing times within the normal 2-3 week time period, processing times could be longer than usual. I personally would like to apologize for any delays you may experience regarding your order, but I assure you I am working on getting all orders out as soon as possible and within normal processing times.
We hope these changes will not have to be in effect for too long, and we will do our best to keep you informed of any changes, and we sincerely appreciate your support and patience during this time. Stay well.